This previous year has demanded a lot of change in the food industry and like all businesses, we had to adapt. As the year progressed and we adjusted to a new normal, we learned from both new and old clients a lot about what we were missing. This year was the year we wanted to improve our system with some major features, and so we introduce to you Sprwt Cart 2.0.
Sprwt Pages CMS
Your brand defines you. The first thing your customers see on your website is a representation of who you are and what your offer is. So it makes sense that as a business, you should have control over what your site looks like. By mid-March 2021, all of our users will be updated to V1.9, which gives them the ability to change the text on any ordering pages and the CMS system.
Sprwt Email Marketing
One of our biggest focal points this year was to improve our marketing capabilities. With this email marketing feature, we’re giving you the ability to send emails based on triggers that occur on your site. Imagine the following scenario: a customer visits your site and adds an item to cart, but doesn’t finish the checkout process. Well, that’s a bummer – another lost customer for no good reason!
Not anymore. Now you can send out an email sequence to every customer who abandons their cart. But it doesn’t stop there… a customer cancels a subscription – that’s a trigger, a customer registers an account but no activity – another trigger. Or how about a customer purchases an order and you want to edit the email that gets sent out; the possibilities are endless. Finally, you have full-control over what emails are sent to whom and most importantly when. Our goal is to launch this feature by the end of April 2021. If you have any ideas on how to improve this concept, please let us know!
Tips & Service Fees
2021 taught us two very important lessons: never underestimate anyone and appreciate what others do for you. Several of our clients requested the ability to allow their customers to tip their drivers — and for good reason, they deserve it! We decided to take it one step further and introduce a service fee that can be applied to every checkout.
By the end of March 2021, you will be able to charge a service fee for your clients separate of a delivery or one time fee. For any client signed before 2021, this charge will start at $1.50 per order: $1.00 goes to Sprwt and .50 cents goes to you and your business. In 5 years of business, we have never raised our subscription prices and we do not anticipate doing so anytime soon. Our portion of this fee will allow us to continue accelerating our growth and adding new features to our platform for the benefit of you, your clients and your business.
We believe this is going to be the biggest feature request of all: the ability to checkout as your customer. We are finally removing the unnecessary need to change a customer password or place an order on your admin account to help a customer. As an admin, you will finally be able to go through the entire checkout process and simply select the customer you want to complete the order on their behalf. It’s simple, efficient, and will guarantee your customers a better user experience. Need we say more? Our goal is to give this feature to everyone by April 2021.
Almost every one of our clients has asked for us to improve our referral program; some even asked us to build a more comprehensive affiliate program. So we decided that with the Cart 2.0, it was finally time for us to take action. A detailed report will now give you the ability to track what to pay whom and how much.
But you deserve more than that — we’re creating a system that will allow you to create tiered payouts. Let’s say I, as an affiliate, bring you 10 clients today and you want to give me 5% of the revenue, if I do nothing more than that, should I still get 10% in 6 months. Well, that choice is up to you as the owner. You can create tiered systems where, for instance, I get 5% in 6 months, and in 18 months that rate is reduced to 2%.
Additional Ordering Menu, Grab n Go, P.O.S
These new features are the epitome of what we want to bring to the market. A new ordering system for anyone who wants to sell miscellaneous items, whether it be catering items, another a la carte page, or whatever. We will also finally launch Grab and Go 2.0, giving your customers the ability to order online and pick up in a retail location, as well as the Sprwt POS system. The POS system is meant to perfect the restaurant relationship between ordering online and ordering in a brick and mortar location. Customer data will be synchronized across all commerce platforms and give you the necessary data to grow your business and manage your kitchen operations.
If you have any questions, we want to hear from you and assist you with understanding our company’s road map and future. Please feel free to schedule a meeting with one of our sales representatives at any time.
New to Sprwt? Don’t hesitate to LEARN MORE about us by booking a demo with one of our agents. Or if you’re a seasoned Sprwt user, maybe you’re ready for a fresh update– especially now that you know about our content management system. Click here https://calendly.com/sprwt/demo/?month=2021-01 to book a demo today!
And, check out our customer testimonials at https://sprwt.io/our-customers/ to get a glimpse of your future success with Sprwt.