The first Sprwt feature that caught Paul’s eye was the custom meal-builder option. Finally he could stop saying no to his customers, and start giving them exactly what they wanted, and more. That all his labels, recipe costing, and recipe designs were integrated into one platform was life changing for Paul. With their old system, the team would sit down for as long as 2 hours, create a shopping list on one software, translate this information to another software to create labels, and more. Now? It takes 5-10 minutes.
Paul is also committed to delivering food that is as fresh as possible and made to order – they never freeze their food. On their prep days, in between their three weekly production days, Paul paid employees to go to the kitchen and make sure their food meets these standards. Now, he’s seen his labor price drop, because he no longer has to pay employees hours to monitor kitchen logistics on prep days – it takes merely 10-15 minutes.
The team treasures the accuracy and precision afforded by Sprwt’s kitchen reports. A proponent of food sustainability, Paul has always been conscious about purchasing exactly what they need. Even so, they usually ended up overestimating the food needed for a given set of orders. Paul is now amazed by the automatic synchronization of his recipe information with his customer orders: if one recipe requires a teaspoon of salt, the inventory list will update with exactly how much salt is needed for all the orders. And above all, this requires no time or effort on Paul’s end.
During and even beyond the transition to this software, the Sprwt team has been a consistent source of support for any glitches Paul encounters on a day-to-day basis. We assign an individual customer success agent to each of our clients, guaranteeing personalized attention and support 24-7. To that end, Paul is especially grateful to Sprwt employee Crystal for her responsiveness and hands-on technical support.